Strategy, content, page management and paid campaigns handled by one team. DIGICS is a Karachi-based digital agency helping businesses across Pakistan turn social platforms into a channel that produces enquiries, calls and WhatsApp messages, not just followers.
Most businesses in Pakistan are not failing on social media because they post too little. They are failing because nothing connects. Posts go out, engagement is thin, ad money gets spent, and nobody can explain what any of it produced.
A design gets made because it is Tuesday. A campaign runs because someone boosted a post. There is no audience definition, no content plan, no conversion path and no reporting that ties activity to enquiries. That is not a social media problem, it is a missing strategy problem, and adding more posts will not fix it.
Our approach connects six things that usually sit in separate places: strategy, content, publishing, community engagement, paid promotion and measurement. Each one informs the next. Reporting tells you which content earned attention, which then shapes next month's calendar and where advertising budget goes.
Posting stops and starts depending on how busy the month is
Every post looks different, so the brand never becomes recognisable
Boosted posts spend budget with no campaign objective behind them
Comments and DMs sit unanswered for days, losing warm enquiries
The same graphic is pushed to every platform regardless of format
Nobody is sure who the content is actually speaking to
No report arrives, so performance is judged on gut feeling
Profiles carry old numbers, old branding and no clear next step
Six connected areas of work. Depending on your package, some run every month and some run at the start and then get reviewed as the account develops.
Before anything is designed, we work out who the content is for and what it needs to achieve. A social media strategy is only useful if it makes decisions, so ours specifies platforms, audiences, content themes and objectives.
Content is produced against a monthly calendar you approve in advance, so you always know what is going out and when. Social media content creation covers design, video and the words that go with them.
Day to day social media management means your pages stay active, current and correct without anyone in your team having to remember. Scheduling, publishing and profile upkeep all sit with us.
Most enquiries in Pakistan arrive as a comment or a direct message, not a form submission. Community management makes sure those are seen and answered while the person is still interested.
Paid social media marketing is where budget meets targeting. We build structured campaigns with a defined objective rather than boosting whichever post did well organically.
A monthly report in plain language, showing what happened and what we are changing because of it. Social media analytics should drive next month's plan, not sit in an inbox unread.
Being on every platform is rarely the right answer. Each one attracts a different audience, rewards a different content format and suits a different business model. Part of strategy is deciding which two or three deserve your effort.
Still the broadest reach in Pakistan and the strongest platform for local business discovery, community groups and older demographics. Facebook marketing works well for service businesses, education, property and retail, where trust is built through reviews, page activity and responsive messaging. It also carries the most mature advertising tools, which makes it the usual starting point for lead campaigns and location-based targeting.
The default platform for anything visual: food, fashion, interiors, salons, clinics, events and lifestyle brands. Instagram marketing rewards consistent visual identity and short-form video more than any other channel. Reels carry most of the organic reach now, while Stories handle offers and behind-the-scenes content. Shopping features and direct message enquiries make it a genuine sales channel rather than a display board.
The fastest route to reach beyond your existing followers, because distribution is driven by the content rather than your follower count. TikTok marketing suits brands willing to produce native, unpolished video rather than repurposed adverts. It works particularly well for food, retail, fashion, education and anything demonstrable. A small business with genuinely interesting footage can outperform a much larger competitor here.
The only platform where reaching a specific job title at a specific company is straightforward. LinkedIn marketing belongs to B2B businesses, professional services, recruitment, software and export-oriented companies. Content that performs here is written rather than designed: case studies, industry commentary and posts from named people in the business. Advertising costs more per click, but the audience quality justifies it for high-value services.
The platform with the longest content shelf life. A YouTube video can attract views for years, unlike a post that disappears in a day. It suits businesses that can teach something: education providers, healthcare, property walkthroughs, product demonstrations and technical services. Shorts now provide a fast-reach route alongside long-form, and video assets produced here can be cut down for every other platform.
A commentary and conversation platform rather than a discovery one. It fits businesses in technology, media, finance, politics and anything news-adjacent, plus companies that handle a meaningful amount of public customer service. Content is fast, text-led and reactive. For most retail and local service businesses in Pakistan it is a lower priority than Meta platforms, and we will say so rather than sell you a plan that includes it.
A restaurant and a B2B manufacturer need almost nothing in common from social media. The platform mix, content format, posting rhythm and campaign objective all change with the business model.
Food photography and reels drive most of the reach. Priorities are new dish launches, offers, ambience content and location-targeted campaigns that reach people within a few kilometres at meal times.
Trust matters more than reach. Content explains procedures, introduces the practitioners and answers the questions patients are too hesitant to ask. Campaigns focus on appointment enquiries within a defined catchment.
Property visuals, walkthrough video and project updates carry the account. Lead campaigns target by area and income indicators, with retargeting for people who viewed a listing but never enquired.
Catalogue campaigns, product-level creative and abandoned-cart retargeting do the heavy lifting. Organic content builds the brand while paid social carries volume, measured against cost per order rather than engagement.
Seasonal collections, lookbooks and styling reels set the pace. Instagram and TikTok lead, with content planned around drop dates and campaign shoots rather than a fixed weekly template.
Before-and-after content, treatment explainers and stylist personalities. Booking enquiries arrive through direct messages, so response speed matters as much as the content itself.
Admission cycles drive everything. Content covers faculty, facilities, student outcomes and course explainers, with campaign intensity rising sharply around enrolment deadlines.
Stock listings, condition detail and walkaround video. Buyers research over weeks rather than days, so retargeting and consistent inventory posting matter more than one-off campaigns.
Rooms, views, dining and guest experience, planned around seasonal demand and holiday periods. Campaigns often target other cities rather than the local audience.
Law firms, accountants and consultants build credibility through explanation rather than promotion. Content answers the questions clients ask in a first meeting, which pre-qualifies enquiries.
LinkedIn leads, supported by case studies, capability content and posts from named people rather than the brand account. Success is measured in qualified conversations, not follower counts.
Gyms, clinics, repair services and neighbourhood retail. Tight geographic targeting, clear contact paths and consistent posting matter far more than production polish or follower numbers.
If your sector is not listed, the approach still applies. The first conversation establishes how your customers actually decide, and the plan follows from that.
Eight stages. The first three run once at the start and get revisited quarterly. The rest repeat every month.
We learn what you sell, what margin matters, who your best customers are and what a good enquiry looks like. Without this, content is guesswork.
We review what competitors publish, what earns engagement in your category, and which platforms your audience actually uses rather than the ones you assume.
Platforms, content pillars, posting frequency and objectives are documented and agreed. The first monthly calendar comes out of this and you approve it before production.
Designs, reels and captions are produced against the approved calendar. You review, request the revisions included in your plan, and approve before anything publishes.
Content is scheduled and published across platforms, profiles are kept current, and comments and messages are monitored so enquiries reach you quickly.
On plans that include advertising, campaigns are built with a defined objective, audience and creative set. Your budget goes to the platform directly.
Performance is watched during the month, not just at the end. Weak ad sets are paused, budget shifts to what is working, and content direction adjusts.
A monthly report explains what performed and why, then feeds directly into the following month's calendar and campaign plan.
DIGICS operates from Gulshan-e-Iqbal, Karachi. Working in the city we are based in means we understand how businesses here actually get customers, which is not always what a template strategy assumes.
Karachi is a crowded commercial market. In most categories your customer has several alternatives within a short drive, so the businesses that win attention are usually the ones that are consistently visible and easy to contact, rather than the ones with the largest budget. Social media is where that visibility is cheapest to build.
A few things are specific to selling here. Most enquiries arrive through WhatsApp rather than a contact form, so we make sure the path from a post to a message is short and obvious. Location targeting matters because a customer in DHA and a customer in North Nazimabad are not realistically the same catchment for a walk-in business. And the audience switches between Urdu and English freely, so caption language is a decision we make with you rather than a default.
We work with restaurants and cafés, clinics and dental practices, property agencies, retail and e-commerce brands, salons, schools, hospitality and professional services across the city. The platform mix changes for each, and the strategy is built accordingly. Social media marketing pairs naturally with SEO services for businesses that want both discovery channels working together.
Social media work does not require us to be in the same building as you. Accounts are managed remotely, approvals happen over WhatsApp or email, and reporting arrives monthly regardless of where your business trades.
We work with businesses in Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Sialkot and Gujranwala alongside our Karachi clients. What changes between them is rarely the city itself, but the combination of factors that shapes the plan.
A wholesale exporter in Sialkot and a café in Lahore need different platforms, different content and different objectives. The sector drives the plan far more than the postcode.
Audience language preference and platform habits vary between cities and demographics. Caption language, tone and the balance between video and static content adjust accordingly.
Building brand awareness in a new market and generating enquiries in an established one are different campaigns, with different budgets and different measures of success.
We also work with international clients, though our primary market and local knowledge sit in Pakistan. All operations run from our Karachi office.
Four monthly plans covering strategy, content, management and campaigns. Every plan includes a monthly report. Advertising budget is separate and paid directly to the platform.
For small businesses moving from ad-hoc posting to a managed, consistent presence.
For businesses with an established presence that need more content and active engagement.
For established businesses running paid campaigns alongside organic content.
For brands running continuous campaigns across several platforms with ongoing optimisation.
Advertising spend is separate. The monthly fees above cover strategy, content production, management and campaign work by DIGICS. Any budget you spend on Meta, TikTok, LinkedIn or YouTube advertising is paid directly to the advertising platform and is not included in these prices. Final content volume and campaign scope may be adjusted according to your business, platform mix and the agreed strategy.
We also handle SEO, web development and digital marketing. When social traffic lands on a slow page or a form nobody answers, we can fix that too rather than reporting it as somebody else's problem.
Every plan includes a monthly report explaining what performed, what did not and what changes next month. No dashboard screenshots without interpretation, and no metrics chosen because they happen to look impressive.
If a platform will not work for your business we will tell you before you pay for it, and if your budget is better spent on one channel done properly than three done thinly, we will say so. Overselling costs us the client in month four anyway.
A social media marketing agency plans, produces and manages a business's presence across social platforms. In practice that covers six areas: strategy and audience research, content creation including design and video, scheduling and publishing, community management for comments and messages, paid advertising campaigns, and monthly reporting. Some agencies handle only content or only ads. DIGICS covers all six, and you can take some without the others depending on what your team already does well.
Agency pricing in Pakistan varies widely with scope, and you should be cautious of quotes that sound far below the market without explaining what is excluded. Our packages run from PKR 20,000 to PKR 50,000 per month, covering platforms, content volume, management and campaign work. The main things that move the price are how many platforms you need, how much video content is involved, and whether paid campaign management is included. Advertising budget is always separate from the management fee.
The same packages apply in Karachi as anywhere else in Pakistan, from PKR 20,000 to PKR 50,000 per month. Being based in Karachi does mean we can meet local clients in person for the initial discovery session and for content shoots where a project needs them, which is often useful for restaurants, retail and property businesses.
Social media management covers the ongoing running of your accounts: a monthly content calendar, scheduling and publishing, keeping profile information current, monitoring comments and direct messages, moderating spam, passing enquiries to your team, and reporting on performance each month. It sits between content creation, which produces the material, and advertising, which promotes it to a wider audience.
Usually two or three, chosen deliberately. The right mix depends on where your customers already are and what content you can realistically sustain. A restaurant or salon generally belongs on Instagram and Facebook. A B2B manufacturer or consultancy is better served by LinkedIn. An e-commerce brand often needs Meta platforms plus TikTok. Spreading a fixed budget across five platforms usually produces five weak accounts rather than one strong one, and we would rather recommend fewer platforms done properly.
Yes. Facebook and Instagram are the two most requested platforms among our clients and are included in every package tier. That covers page setup and optimisation, content publishing, Stories and Reels, comment and message monitoring, and Meta advertising campaigns on plans that include paid campaign management.
Yes, on plans covering three platforms or more. TikTok needs content produced natively for the platform rather than repurposed graphics, so it works best when your business has something genuinely watchable: food preparation, retail stock, transformations, demonstrations or personality-led content. We will tell you honestly at the planning stage whether your business has that material available.
Yes. LinkedIn management covers company page content, written thought-leadership posts, and lead generation campaigns where appropriate. B2B content is written rather than designed, so the work weighs more towards copywriting and less towards graphics than a consumer account would.
No. The monthly package fee covers strategy, content production, management and campaign work by our team. Your advertising budget is separate and paid directly to Meta, TikTok, LinkedIn or YouTube. We recommend a starting budget based on your objective and market during planning, and campaign spend is reported alongside results each month so you can see exactly what was spent and what it produced.
Between 12 and 24 static posts depending on your package, plus 2 to 8 reels or short-form videos. Those totals cover all platforms in your plan. Some content is adapted across platforms where the format allows, and some is produced specifically for one channel, since a LinkedIn post and a TikTok video have almost nothing in common.
Yes, and every package includes them, because short-form video now carries most of the organic reach on Instagram and TikTok. Depending on the project we work from footage you supply, from stock and motion graphics, or from material shot specifically for the campaign. Filming requirements are agreed and quoted separately if a project needs original video production.
Yes. Starter includes basic monitoring, Growth includes monitoring and replies, and Professional and Premium include full community management. We agree a reply tone and a set of standard responses with you first. Genuine enquiries are passed to your team with the context of the conversation, since pricing and availability questions are usually better answered by you.
Yes, on every package including Starter. The report covers reach, engagement, follower movement, best and worst performing content with an explanation of why, profile actions and website clicks, and paid campaign results where applicable. It ends with what we are changing next month as a result, which is the part that actually matters.
It can, and for many businesses in Pakistan it is the primary source of enquiries. Social media generates leads through several routes: direct messages and WhatsApp enquiries from organic content, lead generation campaigns that collect details in-platform, traffic sent to your website, and retargeting people who engaged but did not act. What we cannot do is guarantee a number of leads, because results depend on your offer, pricing, market and how quickly enquiries get answered. What we commit to is building the channel properly and reporting honestly on what it produces.
Paid campaigns can produce enquiries within days of launching, since you are buying reach directly. Organic growth is slower and usually shows meaningful movement over two to three months of consistent posting. The honest answer is that timelines vary considerably, and anyone quoting you a fixed timeframe is guessing. What genuinely affects it: your industry and how competitive it is, how well-defined your audience is, the strength of your offer, creative quality, which platforms you use, how consistently content goes out, how much advertising budget supports it, and how fast enquiries get answered when they arrive.
Packages run monthly. That said, social media rarely shows its full value in one month, since the first month is largely setup, research and establishing a content rhythm. We would suggest committing to three months mentally, even if not contractually, so there is enough data to judge the work properly.
Send us your page or profile and we will review what is working, what is missing and which platforms deserve your budget. Free, no obligation, and you get the audit whether or not you work with us.
DIGICS Pvt Ltd · Gulshan-e-Iqbal, Karachi · WhatsApp +92 332 229 2181
Contact DIGICS Pvt Ltd today for bespoke, impactful logo solutions.
Gulshan-e-Iqbal, Karachi, Pakistan
+92 (332) 229-2181
Start your brand journey: contact DIGICS for impactful services.